An integrated enterprise resource solution for Micro Finance Industry, dovetailing all critical business process unique to that industry and incorporating some of the best practices adopted in that industry.

The application has the following five modules:

1. Operations

2. Financial Management

3. Human Resources Management

4. Payroll

5. Head Office Consolidation

Operations Module: It covers entire spectrum of lending and borrower management of the enterprise from the stage of identification to loan closure.

It has the following business process built into it.

•	Registration of a Beneficiary
•	Application for loan request
•	Recommendation and sanction of loan
•	Documentation and loan collateral control
•	Disbursement of loan, direct and through hand held device integration
•	Managing loan portfolio
•	Managing repayment, direct as well as receipt through hand held devices
•	Auto classification of Non-performing assets, monitoring and reversal thereof
•	Loan linked and non-linked insurance delivery
•	Life and Non-life insurance product integration
•	Portfolio analysis and recovery
•	Loan closure and release of collaterals
•	Managing Customer relationship
•	Portfolio split and merge facility
•	Variety of control, analysis, review and regulatory reports

Financial Management Module: It covers entire spectrum of accounting, budgeting, investment management and financial management.

It has the following business process built into it.

•	Accounting up to GL, AR and AP
•	Fixed Assets Accounting
•	TDS accounting
•	Bank Reconciliation and data upload from for bank pass book
•	Cash flow analysis
•	Cost, project and budget center analysis
•	Auto posting and reversal of Journals
•	Period closing
•	Open General Ledger and flexi period reporting thereof
•	Ratio analysis
•	Multiple format of financial year statements as per regulatory formats
•	Project tracking and analysis
•	Investment data bank and analysis
•	Asset Liability Management tracking
•	Variety of control, analysis, review and regulatory reports

Human Resource Management Module: It covers the entire spectrum of Human resource management like recruitment to appraisal and beyond.

Business process built into:

•	Application data bank
•	Complete recruitment process like data bank filter, call letters, interview analysis and selection
•	Comprehensive Employee Master
•	Job description and job allocation
•	Assignment management
•	Training data bank and training management
•	Incident reporting
•	Visitor Management
•	Employee appraisal, increment and promotions
•	Employee actions
•	Manpower budgeting and review
•	Manpower grading, review and analysis
•	Host of reports for above processes

1. Payroll Module: It covers the entire spectrum of pay calculations and related regulatory compliances.

Business process built into:

•	Pay definitions
•	Flexi allowance and deduction definitions
•	Attendance entry
•	Pay calculations
•	Regulatory reports like PF, ESI, TDS etc
•	Pay sheet and related audit report
•	Pay slip
•	Bank advice
•	Advance process and recovery thereof
•	Host of reports to manage and review above process

2. HO Consolidation Module: It facilitates consolidation of all operations and financial data and head office for consolidated analysis.

It covers the following processes:

•	Management of all critical master at HO level
•	Updating of critical masters at unit level through Oracle import and export module
•	Updating of unit operations and financial data through incremental and full export option
•	Consolidation of all units data through oracle import module
•	Analysis of consolidated data through various control reports
•	Analysis of consolidated data through Oracle discoverer

The application has been developed as an enterprise wide application, facilitating multiple Strategic business unit to be accounted with due identification. It also facilitates unit transaction identification. The application has been developed in a highly flexible and scalable manner, robust enough to handle large volume of small transactions, with flexible queries for users to do inquiry and manage customer relationship. It has stringent audit trails built at each stage of business process and multi layered security options drilling to the level of each menu action.

Functions and objectives

To function as an enterprise wide solution covering all needed business processes of Micro finance organization. The prime objective was to facilitate management of units of the client with single transaction assistance, leveraging management of even up to 5000 borrowers per assistance at any rural location, thus providing clear ROI to the client. Further, effective delivery of business process through maximization of automation at unit location was also kept in mind, coupled with minimal errors in transaction chain.